Our AML and Verification Policy

Verification is the part of playing at Bloodyslots Casino that protects your money and your account. On this page we explain exactly what we check, when we check it and what we need from you, so nothing delays your first withdrawal.

Our Anti Money Laundering Commitment

We operate under licence 8048/JAZ2021-455 issued by the Curaçao licensing authority, and that licence binds us to strict anti-money-laundering and counter-terrorist-financing obligations. Our compliance programme is built on the regulations of that jurisdiction and on international standards for customer due diligence.

In practice this means we must know who our players are, where their funds come from and whether their betting patterns match their profile. We appoint a dedicated Money Laundering Reporting Officer who oversees the programme, reviews alerts and files suspicious activity reports to the relevant authority where the law requires it.

When We Verify Your Account

Identity verification at Bloodyslots Casino takes place at three points: at registration, where we screen your details against sanction lists; before your first withdrawal; and again at any threshold or risk trigger later in your account's life. You can deposit and play before verification is complete, but no withdrawal leaves the platform until we have confirmed who you are.

• Government-issued ID: passport, driving licence or national identity card, valid and legible on all four corners
• Proof of address: a utility bill, bank statement or council tax letter dated within the last 3 months
• Proof of payment method: a photo of the card (middle digits masked) or a screenshot of your e-wallet or crypto wallet showing your name

Verification Step by Step

The whole check takes up to 48 hours from the moment your documents reach us, and most submissions clear faster. Here is the exact sequence:

• 1. Upload your documents through the secure Verification section of your account, or email them to [email protected].
• 2. Our compliance team checks each document for validity, legibility and ownership.
• 3. We cross-check your identity against sanction and politically-exposed-person lists.
• 4. You receive an email confirming the result, or a request for replacement documents if something is unclear.
• 5. Once approved, your account is fully verified and withdrawal limits unlock in full.

How we protect your documents

Documents are stored on encrypted servers with access restricted to our compliance team only. We never share your ID or bank details with third parties except where our licence or applicable law compels disclosure, and all files are transmitted over TLS-encrypted connections.

Why We Ask for Source of Funds

For most players a standard ID check is all we ever need. If your deposits exceed certain thresholds, or if your staking pattern is inconsistent with the income profile on your account, our licence obliges us to request evidence of the origin of the money you play with.

Acceptable evidence includes recent payslips, a tax return, a pension statement, a dividend or interest statement, or the sale contract for an asset such as a property or vehicle. We ask only for what the regulation requires, we ask once, and we review what you send within the standard 48-hour window.

How We Monitor Transactions

Every deposit and withdrawal on our platform passes automated screening. Deposits above unusual thresholds, rapid deposit-and-withdraw cycles, structuring of amounts just under reporting limits and abrupt changes in behaviour all generate alerts that our compliance team reviews manually.

Withdrawals follow the same-method rule: funds go back to the same Visa Debit, Mastercard, Trustly, Skrill, Neteller, PayPal, bank account or crypto wallet they came from. Where you deposited with a method that cannot receive payouts, such as Paysafecard or Apple Pay, we return funds to an alternative verified method in your name.

If Verification Fails or Stalls

An unverified account cannot withdraw. If we ask for documents and receive nothing within 30 days, we suspend the account: deposits stop, play stops and the remaining balance is held until verification is completed. The suspension is lifted the moment valid documents arrive.

If documents are refused because they are expired, edited, cropped or not in your name, we tell you precisely what failed and give you a fresh submission window. Where we have reasonable suspicion that an account is used for money laundering, fraudulent payment or play on behalf of a third party, we close the account, freeze the balance and report to the licensing authority. Funds held in a closed account are returned only to a verified payment method in the account holder's own name, after any investigation concludes.

You can appeal any restriction by writing to [email protected], where our compliance team responds within 48 hours. Our live chat is available 24/7 for status questions about an ongoing check.

How Long We Keep Records

We retain verification documents, transaction records and compliance decisions for five years after your account closes, because the AML rules attached to our Curaçao licence require it. Retention also protects you: it is the evidence trail that proves your identity and your winnings if a dispute ever arises. After the retention period expires, files are securely and permanently destroyed.

Frequently asked questions

Can I play before verification is complete?

Yes. You can register, deposit and play immediately. We verify your identity before your first withdrawal, so uploading documents early avoids delays.

How long does verification take?

Up to 48 hours from submission. Most documents are checked within a few hours by our compliance team.

Why do I have to prove my payment method?

The same-method rule means withdrawals return to the source of the deposit. Proving the card or wallet is yours stops fraud and third-party payments.

What happens if I refuse to send source of funds evidence?

Withdrawals stay blocked and the account is suspended after 30 days. The balance remains yours and is released once the check is completed.